Title: Improve ROI of Lync through deep analytics
Track: Optimize the network
The emergence of Unified Communications (UC) technologies is transforming the way organizations communicate. Organizations are no longer dependent on a telephone company to manage communication. Instead, organizations are now their own telephone provider, and they must be able to manage communications independently and reliably. As the promise of UC is realized and platforms are introduced, new challenges and requirements arise. In this session, learn how you can control and improve the quality of experience of Lync and maximize the return on your UC investments. You’ll see first-hand how you can get deep analytics and insights into your UC environment, as well as real-time diagnostics.
A 17-year veteran at Dell Software, Doug Davis is Dell Software’s senior director of Unified Communications and Collaboration, spearheading major software advances in SharePoint, Exchange and Lync. He oversees an international development and product management team that includes Dell’s award winning MessageStats, Unified Communications Command Suite and Spotlight on Messaging, comprehensive reporting and management solutions that are essential to gaining insight into Lync ROI, adoption, productivity and performance.